Frequently Asked Questions

What sizes do you carry?

We carry almost any size you could need...

Men's: 4.5 to 20 in widths of 2A to 6E
Women's: 4 to 11-12-13 in widths of 4A to 2E
Children's: 0 to Kids' 7

Can I have shoes shipped to me?

Yes, we take phone orders for shoes and accessories.

Do you special order?

We special order at no additional charge to our customers. Special orders will generally be shipped 5 to 10 business days, unless the items are on backorder.

How long until I get my shoes if I order by phone?

Sears Shoe Store responds immediately to all phone orders. If we have the merchandise, your order will be shipped out the next business day. You should receive it in 5 to 10 business days. If Sears Shoe Store does not have the exact shoe you are looking for, we will contact the factory. If they have the shoe, they will drop ship your order directly to you. This usually takes 5 to 10 business days. If Sears Shoe Store does not have the shoe, and the factory does not have the shoe but they can make it, we will notify you with the expected delivery date for your approval. This is called a back order, and the delivery may take a while. We will let you know the status ASAP!
 
Was my order processed?

All orders will receive a general e-mail or phone confirmation within 24 hours. Availability and Ship Date will be confirmed on the next business day.
 
What is your privacy policy?

We will never sell, rent, or give your information to anyone. NEVER!
 
Can I get a catalog?

With over 250 brand names and countless styles and colors of shoes, Sears Shoe Store's selection is so vast that there is not a catalog big enough to show them all. We invite you to shop on-line, or to call us at 1-706-866-5935 to discuss your footwear needs with us personally. Chances are we can help you find just the right size, style and color you are looking for at Sear's Shoe Store.
 
What are your shippng rates and return policy?

You can see all information about ordering shoes by phone here.